​​​​It is responsible for studying, planning and proposing the establishment of service complexes in different regions, coordinating with the competent administrative unit on determination and classification of all services over which each government authority has jurisdiction. In addition, the center coordinates with the government bodies regarding the provision of services through service centers, provides all administrative and technical services necessary to facilitate service centerswork, administrative supervision on the organization of workflow in them. It is also competent to examining complaints and proposals of the applicants, in coordination with the administrative units and the competent authorities, taking the necessary actions in this regard.​​​​​

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